If you cannot add a new screen to your account, please make sure: Your account has a license available for the new screen.  (if you need to add more licenses please contact us ) The device you are using to run the Directable app (such as the Amazon Fire TV stick ) is connected…

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If you configure a Screen to use a schedule you still need to set a “default” playlist for the screen to play if there is no content scheduled at the current time. Do this by editing a TV and scrolling to the bottom of the screen and choosing one playlist to be the default. (Typically…

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