Digital Signage
I Can’t Add a Screen to My Account
If you cannot add a new screen to your account, please make sure: Your account has a license available for the new screen. (if you need to add more licenses please contact us ) The device you are using to run the Directable app (such as the Amazon Fire TV stick ) is connected…
Read MoreNo Content Showing on Screen when using a Schedule
If you configure a Screen to use a schedule you still need to set a “default” playlist for the screen to play if there is no content scheduled at the current time. Do this by editing a TV and scrolling to the bottom of the screen and choosing one playlist to be the default. (Typically…
Read MoreHow to Install the Directable Add-in for PowerPoint
Start PowerPoint Open the presentation you would like to send to Directable. Select “Insert” from the top menu bar. Choose “Get Add-Ins” Search on the name “Directable”. Choose “Add” To the right of the slide you will have the ability to Sign in or Sign up for Directable. If you don’t have a Directable account,…
Read MoreNo Content Showing on Screen after Installing Directable Application
If you have created an account on https://portal.directable.com, installed the Directable app on a device such as a Fire TV stick, but no content is showing on the screen, most likely no Playlist has been selected. To correct this, login to your Directable portal account, choose Edit TV and make sure the appropriate Playlist is…
Read MoreDirectable App Doesn’t Start on the Amazon Fire TV Stick
Sometimes the settings on the Fire TV Stick can become corrupted and the Directable application will not start. Here are the steps to take when the Directable app will not start on the Fire TV Stick/Media player. First, clear the data from the Directable app on the Fire TV Stick: Go to the home screen…
Read MoreHow to Sign Up for a Single Screen Digital Signage Account
To sign up for a single screen account go to the pricing page on Directable.com and select “Get Started” under the Single Screen option.
Read MoreHow to Add a New TV to Your Directable Account
Try Directable – Free Trial! You can attach a new device to your Directable account by following these instructions: 1. Install the Directable app onto your device (such as an Amazon Fire TV stick). The app is available for free download on the Amazon App Store or the Google Play Store if you are running Directable on…
Read MoreAdding a Video to a Directable Slide and Playlist
Try Directable – Free Trial! You can add a video to what’s playing on your Directable TV by following these steps: 1. Login to your Directable portal and select the Slides tile. 2. Select Add New Slide 3. Name your slide and click Continue 4. Choose Blank for the Slide Series, then Blank-Blackboard for the…
Read MoreHow to setup a Digital Signage Player using an Amazon Fire TV stick
The Amazon Fire TV Stick is a very inexpensive way to turn your standard TV into a professional quality digital sign. The Stick plugs into the HDMI port and connects to the internet using WiFi. To get started, buy a Fire TV Stick and plug it into your TV. You can pickup a Fire TV stick directly…
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