If you cannot add a new screen to your account, please make sure: Your account has a license available for the new screen.  (if you need to add more licenses please contact us ) The device you are using to run the Directable app (such as the Amazon Fire TV stick ) is connected…

Read More

If you configure a Screen to use a schedule you still need to set a “default” playlist for the screen to play if there is no content scheduled at the current time. Do this by editing a TV and scrolling to the bottom of the screen and choosing one playlist to be the default. (Typically…

Read More

Try Directable – Free Trial! You can attach a new device to your Directable account by following these instructions: 1. Install the Directable app onto your device (such as an Amazon Fire TV stick). The app is available for free download on the Amazon App Store or the Google Play Store if you are running Directable on…

Read More

Try Directable – Free Trial! You can add a video to what’s playing on your Directable TV by following these steps: 1. Login to your Directable portal and select the Slides tile. 2. Select Add New Slide 3. Name your slide and click Continue 4. Choose Blank for the Slide Series, then Blank-Blackboard for the…

Read More